Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from bella-fresca.com. By using our website, you consent to this policy.

What Personal Data We Collect

Contact Forms
If you submit contact forms on our website, we collect the data shown in the contact form, but do not use the information submitted through them for marketing purposes. The submitted information is kept securely in our database and in our email service for three years. After that time, it is deleted.

Cookies
Cookies are data files placed on your computer through your web browser that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

While you visit our site, we’ll track:
• Products you’ve viewed: we use this to show you products you’ve recently viewed.
• Location, IP address and browser type: we use this for estimating taxes and shipping.
• Shipping address: we use this information to estimate shipping before you place an order, and send you the order.

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

Shopping
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, payment details and optional account information like username and password. We’ll use this information to:
• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Set up your account for our store
• Comply with any legal obligations we have, such as calculating taxes
• Improve our store offerings
• Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

Analytics
Like most websites around, we use Google Analytics to collect non-identifying information, such as the browser type, language preference, referring site, and the date and time of each visitor request. We collect this information to better understand how you use our website, so we can keep improving it.

Who We Share Your Data With

We will only share information with governmental agencies or other companies when assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place.

How Long We Retain Your Data

For users who register on our website, we store the personal information they provide in their user profile. You can see, edit, or delete your personal information at any time. If you have an account and do not log in to this site, we remove your account and all relevant information after three years of inactivity.

What Rights You Have Over Your Data

If you have an account on this site, you can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Payments

We accept credit card payments through PayPal and Stripe. When processing payments, some of your data will be passed on to the credit card processor, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy and Strip Privacy Policy for more details.

Links to Other Websites

Bella-fresca.com may provide the ability to connect to other websites. These websites may operate independently from us and may have their own privacy notices or policies, which we strongly suggest you review. If any linked website is not owned or controlled by us, we are not responsible for its content, any use of the website or the privacy practices of the operator of the website.

Contact Us

For more information or if you have any questions regarding this privacy policy, you may contact us by email at info@bella-fresca.com.